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- BetterManagement.com
Information source for value chain performance management.
- Industry Week's The Value Chain
Excellent resource for information on value-chain management. Includes news, regular columns, FAQs, events, and a newsletter. Free services.
- IndustryWeek: Forging the Chain
"Less than 2% of executives who responded to IndustryWeek's Value-Chain Survey say their business unit participates in an 'excellent' value chain." (5/15/00)
- Leigh Bureau: Digital Customer Care
Discusses how to recognize the full chain in value-chain management, which includes the customers you're serving. (11/99)
- Sun Journal: Integrated Value Chain Management
"Every company has a value chain connecting the raw materials of products-whether material or intellectual-through various stages of production, transformation, and distribution, to the end consumption of those products." (4/5/99)
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