Eradicating Sexual Harassment (ESH)
Eradicating Sexual Harassment is a 3-hour interactive Internet
course. It is the first of its kind to identify, measure and change
those specific perceptions that leave employees vulnerable to
harassment situations. Hostile environment sexual harassment often
reduces to “he said-she said” disputes between employees that
are based on their perceptions
of harassment acts, not on the tangible consequences of the acts
themselves. From our research we learn that there are critical
misperceptions that are common to ordinary employees that inhibit
empathy, nature’s antidote to hostility. Sexual harassment
prevention removes these roadblocks to effective self-advocacy.
Instead of reciting laws and rules, ESH
seeks to make employees think more critically about their own
perceptions and responses to sexual harassment. Traditional training
only addresses a person's 'public voice' - the socially correct way
to think and feel. It doesn't reach the 'private voice' - how we
really think and feel. The private voice ultimately dictates
behavior, no matter what we 'tell ourselves' publicly. ESH
addresses both, to give trainees insight to alter the course of
harassment, to protect themselves, and to help co-workers.
The training course is structured around a soap opera of a sexual
harassment incident shown over 8 vignettes. It is based on a real
case. Richard, a manager, is sexually harassing Crystal, his
subordinate and Liz, a fellow manager. The drama begins on
Crystal’s first day on the job. Eventually Liz reports Richard and
Human Resources conducts an investigation. What happens to Liz? Can
Richard be rehabilitated? How do their coworkers cope with the
aftershocks of the incident?
After each vignette, participants complete assessment scales that
explore their perceptions of the characters and their empathy for
them. This is their “private voice” what they “really feel”
about what is going on. Simultaneously, the “public voice” of
the law and company policy are introduced. When the two are in
misalignment, there is an increased risk for sexual harassment.
Using structured role-plays that incorporate assessment and
feedback, participants’ public and private voices are brought into
that ignoring these common misalignments increases the employer’s
the victim” stops managers, coworkers and victims themselves
from identifying and acknowledging sexual harassment as it
guilt” inhibits victims and coworkers from reporting sexual
harassment as it becomes evident.
“conspiracy of silence” causes coworkers to fragment when
sexual harassment is ignored.
“double bind of confidentially” protects the accuser,
accused and witnesses in a sexual harassment investigation, but
prevents all parties from getting needed support when a
complaint is made.
the sexual harassment aftermath, counsel advises the employer to
keep “eyes wide shut” to what led up to the problem if such
knowledge is “discoverable” in court.
Sexual Harassment is designed for employees of all levels in the
organization, from non-supervisory staff to executive
leadership, Human Resources personnel and corporate counsel.
There is an optional feedback report for employers on aggregate
scores that can be used for future planning.
Traditional sexual harassment training enables employees to identify
inappropriate behavior after it happens, but does little or nothing
to prevent it. As a result, sexual harassment claims have continued
to climb, costing employers millions of dollars. ESH helps employers
avoid these exposures because its research-based approach is aimed
at prevention - the best protection an employer can have.
Sexual harassment is a growing problem. The cost to employers in
awards made in settlements increased by nearly two-thirds in the
last few years and the number of jury verdicts also rises every
year. It is not uncommon for single plaintiffs to win verdicts in
excess of $1 million.
Most of these settlements are for cases of hostile work environment
sexual harassment. They typically begin as ‘he-said she-said’
disputes that are rooted in how the employees perceive their
problem. Supervisors don’t know how to prevent these disputes from
escalating, and by the time they end up in court, no one is
‘right’ and everyone feels wronged.
We now have a way to help employers avoid these costly exposures.
Eradicating Sexual Harassment was developed by two psychologists to
identify and then correct those critical misperceptions that most
often get employees into trouble. Like being on Candid Camera, we
catch employees in the act of being themselves, and they can never
go back to their old ways of perceiving sexual harassment.
Having policies and procedures to deal with harassment is of little
use if employees face psychological and other roadblocks that get in
the way. Our program is designed to help them work through those
barriers - and by presenting your policy in this context, greatly
enhance its effectiveness.
Your organization's policy and procedures can be integrated into the
Eradicating Sexual Harassment presentation. The user is directed to
particular parts of his or her employer's policy at key parts of the
program. The user may also review it at will with a single click
from anywhere in the program.
Links to your own web site or Intranet can also be provided at
relevant times during training.
The interactive "scales" built into the program are
designed to help employees understand their own emotions and
perceptions provoked by sexual harassment situations. There are no
right or wrong responses. But it may be important to measure
employees' knowledge of policy and procedures. Customized pre- and
post-tests can be incorporated for this purpose.
While individual user responses cannot be disclosed, we can analyze
the aggregate data from all of your users, compare them to other
populations, and identify areas of concern and opportunity. On-site
consulting, expert testimony and other services are also available.
Custom training modules can also be developed for you. In addition
to tests, these can include video segments and other interactive and
ESH will run on a
the vast majority of platforms found in the typical workplace, or
even at home. Most browsers equipped with the Flash 5 (or higher)
and RealVideo 8 (or higher) plugins are compatible. The server-side
technologies are state-of-the-art.
Eradicating Sexual Harassment utilizes recent mainstream browsers
and common multimedia plugins (Flash and RealPlayer) on the user
end. Hardware requirements are moderate, and most browser/operating
system combinations are compatible. The Help section provides
details on user system requirements.
The program is designed for moderate bandwidth Internet connections.
A modem connection (56K) is sufficient to run the program, but
faster connections (DSL, Cable Modem, company network) are
recommended for optimal video quality.
The server side includes the latest Java and database technology,
delivered via Rutgers broadband connections to the Internet.
The program can
also be configured to run on a customer's own servers.
Please contact us for details.
Eradicating Sexual Harassment is recommended by major insurance
companies, law firms, risk managers and others with expertise in
sexual harassment prevention and litigation.
– Online is a joint effort of the Division of Continuous Education
and Outreach, Rutgers University, and Corporate Matters Limited (a
partnership of D & D Industrial Consultants and Telequest, Inc.)
$99 per person. DiversityBusiness.com members will receive 10%
discount on all the courses.
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